Last updated: October 6, 2026
Carter & Copper operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Carter & Copper is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully.
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an identifiable individual.
Depending on how you interact with Carter & Copper, where you live and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
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Contact details, including your name, address, billing address, shipping address, phone number and email address.
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Financial information, including payment card information, financial account information, transaction details, payment method, payment confirmation and other payment-related information.
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Account information, including your username, password, security information, preferences and settings.
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Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
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Communications with us, including information you provide when contacting Carter & Copper or requesting customer support.
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Device information, including information about your device, browser, network connection, IP address and other unique identifiers.
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Usage information, including information about how and when you interact with or navigate our Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use our Services, place an order, communicate with us or otherwise provide us with personal information.
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Automatically through the Services, including information collected from your device when you use our website, products or Services, and through cookies and similar technologies.
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From our service providers, including companies we engage to provide technology, payments, shipping, fulfillment, analytics or other Services on our behalf.
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From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with Carter & Copper and which Services you use, we may use your personal information for the following purposes:
Providing and Improving Our Services
We use personal information to provide our Services, including to:
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Process payments.
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Fulfill and ship orders.
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Process purchases, returns and exchanges.
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Remember your preferences.
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Manage your customer account.
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Send account and order notifications.
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Provide customer support.
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Enable customer reviews.
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Recommend relevant products.
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Improve and personalize your shopping experience.
Marketing and Advertising
Where permitted by applicable law, we may use your personal information for marketing and promotional purposes.
This may include sending promotional communications by email, text message or other channels and displaying advertisements for Carter & Copper products on our website or other platforms.
Depending on applicable law, advertising may be personalized based on products you have viewed, purchased or added to your cart and your interactions with our Services.
Security and Fraud Prevention
We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect and investigate suspected fraudulent, illegal, unsafe or malicious activity and protect our website, customers and business.
If you create a customer account, you are responsible for keeping your login credentials secure. Please do not share your password or account access details with others.
Communicating With You
We use your personal information to communicate with you, provide customer support, respond to questions and maintain our customer relationship.
Legal Reasons
We may process personal information where necessary to comply with applicable law, respond to valid legal requests, cooperate with government or law enforcement authorities, participate in legal proceedings or investigate and enforce potential violations of our policies or Terms of Service.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes and subject to this Privacy Policy.
This may include:
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Shopify and service providers that help us operate Carter & Copper, including payment processors, IT providers, analytics providers, customer support providers, cloud storage providers, fulfillment partners and shipping companies.
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Business and marketing partners that assist us with advertising and marketing activities, subject to applicable privacy laws.
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Third parties at your direction or with your consent, such as delivery providers or services you choose to connect with.
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Affiliates or members of our corporate group, where applicable.
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Parties involved in a business transaction, such as a merger, acquisition, restructuring or bankruptcy.
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Government authorities or other parties where legally required, including where necessary to comply with subpoenas, court orders, warrants or other valid legal processes.
Relationship With Shopify
Carter & Copper is powered by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our Services in order to provide and improve the Shopify platform and associated Services.
Information you submit through our store may be transmitted to and processed by Shopify and relevant service providers, including parties located in countries other than the country in which you reside.
Carter & Copper may use Shopify features that incorporate information obtained from your interactions with our store and, where applicable, other Shopify merchants.
In certain circumstances, Shopify is independently responsible for its processing of your personal information.
You can learn more about Shopify's privacy practices through Shopify's Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not owned or controlled by Carter & Copper, you should review that third party's privacy policy, security practices and terms and conditions.
Carter & Copper does not control and is not responsible for the privacy, security, accuracy or reliability of third-party websites.
Information you voluntarily make available on public or semi-public platforms, including social media, may also be visible to other users.
The inclusion of a third-party link on our website does not necessarily constitute an endorsement of that third party or its content.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children below the applicable age required by law.
If you are a parent or legal guardian and believe that a child has provided personal information to Carter & Copper, please contact us using the information provided below so that we can review and, where appropriate, delete that information.
We do not knowingly sell or share personal information belonging to individuals under 16 years of age as those terms may be defined under applicable privacy laws.
Security and Retention of Your Information
We take reasonable measures designed to protect the personal information we process.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security.
Please avoid sending highly sensitive or confidential information through unsecured communication channels.
How long we retain personal information depends on several factors, including whether the information is required to:
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Maintain your customer account.
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Provide our Services.
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Fulfill contractual obligations.
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Comply with legal requirements.
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Resolve disputes.
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Prevent fraud.
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Enforce our agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights are not absolute and may only apply in certain circumstances.
Right to Access / Know
You may have the right to request access to personal information Carter & Copper maintains about you.
Right to Delete
You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Portability
In certain circumstances, you may have the right to receive a copy of personal information we hold about you in a portable format and/or request its transfer to another party.
Right to Opt Out of Sale, Sharing or Targeted Advertising
Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or activities legally defined as the “sale” or “sharing” of personal information.
[INSERT CARTER & COPPER DATA-SHARING OPT-OUT LINK, IF APPLICABLE]
Where required by applicable law, we may also recognize qualifying privacy preference signals, such as Global Privacy Control.
Managing Communication Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in our marketing emails.
Even if you unsubscribe from promotional communications, Carter & Copper may continue to send non-promotional messages relating to your orders, account, transactions, customer support requests or other important Service communications.
Additional Rights for UK and EEA Residents
If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, subject to relevant exceptions and limitations.
These may include:
Objection to Processing and Restriction of Processing
You may have the right to object to or request restriction of certain processing activities involving your personal information.
Withdrawal of Consent
Where Carter & Copper relies on your consent to process personal information, you may withdraw that consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
You may exercise applicable rights by contacting Carter & Copper using the contact information provided below.
We will not discriminate against you for exercising your applicable privacy rights.
Where permitted or required by law, we may need to verify your identity before processing a privacy request.
You may also be permitted to appoint an authorized agent to submit certain requests on your behalf.
We will respond to valid requests within the timeframes required under applicable law.
Complaints
If you have concerns or complaints regarding how Carter & Copper processes your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to submit a complaint to your local data protection authority.
Residents of the European Economic Area may contact the relevant national data protection supervisory authority.
International Transfers
Your personal information may be transferred, stored and processed outside the country in which you reside.
Where personal information is transferred outside the European Economic Area or United Kingdom, and where required by applicable law, we will rely on recognized safeguards or transfer mechanisms.
These may include the European Commission's Standard Contractual Clauses, equivalent UK-approved contractual safeguards or transfers to jurisdictions officially recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
Carter & Copper may update this Privacy Policy from time to time to reflect changes to our business practices, Services or legal and regulatory requirements.
When we update this Privacy Policy, we will publish the revised version on this website and update the “Last updated” date.
Where required by applicable law, we will provide additional notice regarding material changes.
Contact
If you have questions about Carter & Copper's privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:
Carter & Copper
Email: [INSERT CUSTOMER SERVICE / PRIVACY EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]
Business / Mailing Address:
[INSERT LEGAL BUSINESS ADDRESS]
Legal Entity: [INSERT LEGAL ENTITY OPERATING CARTER & COPPER]
For purposes of applicable data protection laws, the relevant legal entity operating Carter & Copper will act as the data controller where required by law.
Text Messaging
Where Carter & Copper offers text message communications and you expressly opt in, we may send order-related and/or promotional text messages in accordance with your consent and applicable law.
Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary, and message and data rates may apply.
You may opt out of applicable marketing text messages at any time by replying STOP.
You may reply HELP for assistance.
Mobile information and text-message opt-in data will be handled in accordance with applicable privacy laws.
We do not share text-message opt-in data or consent with unaffiliated third parties for their independent marketing or promotional purposes. We may provide such information to vendors and service providers where necessary to operate our messaging Services.